Privacy Policy

Last updated: November 12, 2025
 

This privacy policy aims to inform users of the website www.onlywellness.fr
(hereinafter "the Site") on how their personal data is collected, used and protected within the framework of the services offered by Only Wellness, including:
personal beauty shopping (accompaniment in store);
the personalized diagnosis (routine, budget, tailored advice);
exclusive access (previews, box sets, private offers);
VIP service: delivery, private appointments, workshops and personalized beauty experiences.
1. Data Controller
The data controller is:
Only Wellness
Self-employed: Lina CATTENOY
Email : onlywellness@gmail.com
Country: France
2. Data collected
In connection with the use of the Site and the services offered, Only Wellness may collect the following data:
a) Data provided directly by the user
Name, surname
Email address and phone number
Postal address (for VIP services or deliveries)
Payment information (if applicable)
Beauty preferences, skin/hair type, budget, shopping habits
Photos or videos submitted for personalized diagnosis (if applicable)
b) Automatically collected data
Browsing data (IP address, device type, browser, pages viewed, visit duration)
Cookies and trackers (see section 9)
3. Purposes of the processing
The purpose of collecting the data is to:
Provide the requested personalized beauty services;
Managing appointments and support;
Ensure the delivery and follow-up of VIP services;
Offering exclusive deals and previews;
Improve the user experience and content of the Site;
Managing customer relations and invoicing;
Comply with legal and accounting obligations.
4. Legal basis for processing
Data processing is based on:
Your consent (Article 6.1.a of the GDPR) for personalized services, newsletters and commercial communications;
The performance of a contract (Article 6.1.b of the GDPR) for the provision of the services ordered;
The legal obligation (Article 6.1.c of the GDPR) for administrative and accounting management;
The legitimate interest (Article 6.1.f of the GDPR) for the improvement of services and the security of the Site.
5. Data Recipients
Your personal data may only be disclosed to:
The internal team of Only Wellness (customer and service management);
Technical service providers (hosting, email service, payment, maintenance);
Beauty or logistics partners involved in providing the service (delivery, workshops, partner stores).
No data is sold to third parties.
6. Shelf life
Your data is stored:
For the duration necessary to perform the service;
Then archived for 3 years after the last contact for administrative or marketing purposes;
Billing data is kept for 10 years in accordance with accounting legislation.
7. Your rights
In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights:
Right of access, rectification and erasure of your data;
Right to restriction of processing;
Right to object to processing;
Right to data portability;
You have the right to withdraw your consent at any time.
To exercise your rights, please contact:
onlywellness@gmail.com
You will receive a response within a maximum of 30 days.
8. Data Security
Only Wellness implements all the necessary technical and organizational measures to guarantee the confidentiality, integrity and security of your personal data (secure hosting, encryption, restricted access, etc.).
9. Cookies and trackers
The Site uses cookies in order to:
Improve your browsing experience;
Analyze Site traffic (Google Analytics or equivalent);
To offer personalized content and offers.
You can manage or refuse cookies at any time via the consent banner or your browser settings.
10. Transfers outside the European Union
No data is transferred outside the European Union.
If a transfer were to be considered, Only Wellness will ensure that it is framed by safeguards compliant with the GDPR (standard contractual clauses or equivalent).
11. Policy Amendment
Only Wellness reserves the right to modify this privacy policy at any time.
The latest version is available on the page: www.onlywellness.fr
12. Contact
For any questions regarding the protection of your personal data:
onlywellness@gmail.com
www.onlywellness.fr